Privacy Policy

Sattar Rugs("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://sattarrugs.com or interact with us in any other way.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Name, email address, phone number, and company name submitted through our contact or inquiry forms
• Messages and correspondence you send to us
• Appointment or showroom visit requests

Information Collected Automatically

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Process showroom appointment requests
• Send relevant communications about our products and services (only with your consent)
• Improve our website, content, and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytical data. Specifically, we use:

• Google Analytics 4 (GA4)to understand how visitors interact with our website. GA4 collects data such as page views, session duration, and user demographics. This data is aggregated and anonymized. You can learn more about Google's data practices at Google Privacy Policy.
• Essential cookies required for basic website functionality such as navigation and security.

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

4. Third-Party Services

We may use third-party service providers to help operate our website, process inquiries, or analyze usage. These providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose. Third-party services we may use include:

• Google Analytics 4 (website analytics)
• Email service providers (for responding to inquiries)
• Hosting and infrastructure providers

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for data processing
• Object to or restrict certain data processing activities
• Request a copy of your data in a portable format
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: